Propensity & ScoringADA Asia2022 – 2024Production

Customer Segmentation Clustering

Unsupervised clustering model grouping accounts by firmographic and behavioral attributes for GTM targeting.

The Problem

Marketing and sales teams needed customer segments for targeted outreach and conversion rate analysis, without manually defining segment rules.

What Was Built

Clustering model grouping accounts and leads by firmographic attributes (industry, company size, region) and behavioral signals (engagement patterns, funnel stage activity). Segments used for GTM targeting and conversion rate analysis by cohort.

Business Impact

Identified natural account groupings enabling targeted marketing campaigns and segment-level conversion analysis.

Tech Stack

Pythonscikit-learnBigQuery

Domain Tags

Customer SegmentationClusteringUnsupervised MLGTM Analytics

Details

Role
Primary Owner
Status
Production
Tier
Tier 3
Period
2022 – 2024
Employment
ADA Asia